Please let Luxe on Kensington know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.If you expect to arrive outside reception opening hours, please inform Luxe on Kensington in advance, using the contact details found on the booking confirmation.Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card, and a 4% charge when you pay with an American Express credit card.Please note that all inclusive packages include a bottle of sparkling wine, a box of chocolates and a head, neck and shoulder massage per person. The package also includes late or early check-in/out.Please inform the property in advance of your arrival time, using the contact details found on the booking confirmation.Please provide your mobile phone number and email address during booking.Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.For further information please contact the property in advance, using the contact details found on the booking confirmation.Quiet hours are between 9 pm and 7 am.客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意,特殊要求將視實際狀況安排,有可能會產生額外費用。請提前告知您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。此住宿位於住宅區,住客須留意控制音量。