Guests must contact the property in advance to communicate their arrival time. Please note that there's no staff on site. The apartments are managed by the staff of Hotel Ai Cavalieri, located within walking distance from the property. Use Al Bailo Di Venezia phone number or e-mail to ask for support 24/7.Please note that this property doesn't have a reception desk, and check-in takes place exclusively online. All guests are required to provide the following documents prior to arrival by email :a copy of the passports of all guests staying at the property -a copy of the credit card in order to charge the tourist city tax for every guests and as a garancy in case of incidentals/damages.Without copy of all passports and copy of credit card (number and expiration date) will not be provided access to the apartment. For privacy and security reasons, the guests can access the apartment by using an application that must be installed on the smartphone. When booking 4 rooms or more, different policies and additional supplements may apply.請提前告知您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。