A deposit may be requested upon check-in and will be refunded 7 days after check-out if there are no problems.The deposit is payable on arrival.Late check-in (after 00:00) is subject to a charge of EUR 25.Check-in after 2:00 can only be done upon request. This must be confirmed by the property.Towels and bed linen are provided.As a general rule, children under the age of 18 must be accompanied by a parent, legal guardian, or duly authorized adult. Staff may request documentation to verify that the adults are parents, legal guardians, or authorized persons.The hotel reserves the right to pre-authorize guests' credit cards prior to arrival.Parties are not permitted on the premises.The credit card used for the reservation must be presented upon arrival. The credit card holder must be present when checking in.Guests will be required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.Please inform Smartr Madrid Atocha in advance of your expected arrival time. Please use the special requests section when booking or contact the accommodation directly. Contact details can be found on the booking confirmation.This property is not suitable for stag or hen parties or similar parties.No noise is allowed from 21:00:00:00 to 11:00:00:00.A damage deposit of €50 will be requested upon arrival. It will be paid by credit card. It will be refunded 7 days after check-out. The deposit will be returned in full by credit card once the accommodation has been checked.For stays longer than 6 days a free deep cleaning service is included. Additional cleaning service is available upon request and at a surcharge.請提前告知您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意,特殊要求將視實際狀況安排,有可能會產生額外費用。