Guests with food allergies should inform the hotel at time of booking.The hotel has a curfew at 23:00. Guests cannot enter or leave the hotel after this time. If you will check in or return to the hotel after this time, you must notify the hotel in advance.Please noted to email the hotel a day before arrival for a free shuttle from Happo Bus Terminal (bus users) or JR Hakuba Station (train users). Pick-up time is from 14:30 to 21:00.請提前告知您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。