The property is not staffed before 15:00. Free luggage storage is available from 15:00.Guests arriving after check-in hours (22:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.The hostel has a curfew at 24:00.The shower can be used from 6 o'clock to 24 o'clock.Please note that guests using public transport are advised to get off at Otaru Station, not Minami-Otaru Station. The way from Otaru Station has better road conditions, there are no slopes, and guests will be passing through an arcade, which provides shelter from the snow.This hostel has a dog and a cat.The entire hostel is non-smoking.請提前告知您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方,或透過確認函上提供的聯絡資料直接與住宿處聯繫。